To complete the picture ... who are we?
great customer service for a real experience
Today, consumers don't just pay for products and services. They also pay for an experience. We are in a true experience revolution. This coupled with the need for convenience and ad hoc customer contact puts pressure on customer service. Because how do you make sure you offer customers not just service, but an experience that keeps them coming back to your organization?
sidekix contact center
Sidekix contact center understands how important it is to speak to customers in the right way. We are experts in delivering customized customer contact, tailored to your organization and customers. We process data obtained from reports to keep improving services. But what makes the Sidekix contact center truly unique is the possibility to purchase a total package of services in all phases of the customer journey. Part or all of the (campaign) flow is executed and handled by Sidekix. This allows us to help you achieve organizational goals faster.
Let's get started!
Sidekix is the ally that helps you turn your orgagnization into a hero. Thanks to our in-house expertise, flexibility and healthy dose of enthusiasm, no assignment is too crazy. Thus, not only do we work within the Sidekix Contact Center with perosonalization and customer experience as a common thread, but we also implement this philosophy in all our other services, such as marketing fulfillment, e-fulfilment and Direct Mail.
Want to know more? Contact us with no obligation at all!
