Outsourcing
As the ideal sidekick, the list we are willing and able to help you with is endless. Is your call center overflowing and you can no longer handle it on your own? That's where we come in. At Sidekix, we are happy to take over these types of activities from you, so that you can focus on what is important to you, such as the growth of your company. Thanks to the various training courses that our call agents receive on a regular basis, we are always up to date with the latest developments, so we can guarantee that every question from the customer is answered with the right approach.
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WHITE PAPER CONTACT CENTER
Satisfied customers are an indispensable part of your business. Without them you don't have the means or the motivation to do what you do best. Investing in the quality and expertise of your customer contact is therefore essential. But is this something you should keep in-house or rather outsource to a professional partner? In our latest Whitepaper we help you find the answer!
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"SIDEKIX COMPLETELY IMMERSES ITSELF IN YOUR ORGANIZATION. IT FEELS LIKE WORKING WITH COLLEAGUES INSTEAD OF A SUPPLIER." KRIJN SMITS, SENIOR BUYER OF PRIZES, CHARITY LOTTERIES
WHAT DOES SIDEKIX OUTSOURCING MEAN FOR ME?
When we take care of your outsourcing, we take over certain tasks and processes of your company from our call center in Uden. An example of this is customer service. By outsourcing this to a contact center, various tasks are taken over and you can focus on achieving your goals.
The outsourcing of these types of business support activities is exciting. You don't just outsource this. Of course, you want your customer satisfaction to be maintained and for the questions and complaints from your customers to be handled correctly. We understand that outsourcing can be a big step and that is why we are happy to take you through our working method.
EXPERIENCED CALL AGENTS
At Sidekix, we have the necessary experience and expertise. For example, our employees receive continuous training so that they can carry out all tasks associated with outsourcing professionally. In addition, we adapt our services to your needs and wishes. We are extremely flexible in this. Is your company having a few busier months and do you need temporary support? Or do you find out over time that you also like to get help in other periods? No problem. We're here for you.
Consultation
Can we help you by – temporarily – taking over services such as customer service? Or are you curious about how we can help you further? Please feel free to contact one of our experts by emailing contact@sidekix.nl.
