For many years, Sidekix agents have provided a back office for DELA's customer relations department, where suppliers are contacted. When DELA's lines are overloaded or when there are emergencies, Sidekix is happy to step in. In the event of calamities, Sidekix also facilitates professionally equipped workstations for DELA customer service staff.
DELA leaves nothing to chance in informing its members in the best possible way and giving them peace of mind. Empathy and a listening ear for its members are number one in DELA's customer experience. At Sidekix, we understand this like no other, and we do everything we can to support DELA's customer service as effectively as possible.
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